BizPhone Pricing & Features

BizPhone includes all the features you’d expect from an expensive onsite PBX telephone system and includes your choice of Yealink handset and unlimited local, national, and fixed to mobile calls to Australian numbers.

Compare our competitively priced rate plans and find details on features required to meet the demands of your business.

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Things you should know about this plan

  1. BizPhone is a hosted cloud-based IP-PBX service delivered over the customers’ current internet service or an NBN internet service provided by us and is used in conjunction with the handset provided by us.
  2. BizPhone services is available to credit approved business customers only.
  3. Monthly access fees are charged for each BizPhone handset over a minimum 24 month term.
  4. Handsets are delivered at a cost of $15 for Australia wide delivery per handset.
  5. No setup & installation fee is charged for BizPhone services connected with Softphone App or Standard T42G handset or Cordless W52P handset.
  6. Connection of any additional BizPhone handsets are subject to additional set-up, monthly access and delivery fees in accordance to our standard pricing.
  7. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  8. BizPhone Services requires a fixed broadband Internet connection with specific minimum requirements and connection of the service is subject to availability and service qualification.
  9. The voice quality of the handsets is different for each model and also depends on the available Network capacity or bandwidth. The required minimum bandwidth for each End-to-End Call is 100kbps per call.
  10. Customers are responsible for the cost of any additional cabling work within their own premises.
  11. Additional charges apply for non standard cabling work, optional equipment, optional user software and features, configuration charges, plan modifications, no fault found charges, local number portability fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  12. When operating your BizPhone service over the NBN network, it is noted that some existing devices such as a security or medical alarm, may not be compatible in which case you should consult with your equipment provider and determine compatibility with the NBN network.
  13. Vocal bills customers each calendar month with 14 day payment terms.
  14. A late payment fee equal to the greater of either $25 or 3% of the total balance applies each month full payment is not received by the due date.
  15. MasterCard and VISA credit card payments attract a 2% surcharge.
  16. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  17. Unlimited calls which are included with the BizPhone service are subject to our Fair Go Policy which restricts usage for telemarketing, call centre activities or other unreasonable use.
  18. BizPhone plans do not support 19/1900 number calls, fax, dial up modem or other analogue data calls (e.g. EFTPOS, HICAPS), back to base alarms and other monitoring systems using phone lines, and similar features.
  19. Customers waive their rights to the Customer Service Guarantee (CSG) upon signup of the BizPhone service due to the significantly discounted service charges and included calls which are unlike traditional landline telephone services where all calls remain chargeable and the CSG would generally apply.
  20. Customers may cancel the service at any time with 30 days written notice.
  21. Prices listed include GST.
  22. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  23. Strictly limited offer.

Standard Form of Agreement

Standard Form of Agreement

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon

Critcal Informaton Summaries

BizPhone Plan

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon

Applicaton Form

BizPhone Application Form

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon
Price-Chart_Bundles_NBN-Bundles_NBN-Internet-&-VoIP-Phone (1)

Things you should know about this plan

  1. BizPhone is a hosted cloud-based IP-PBX service delivered over the customers’ current internet service or an NBN internet service provided by us and is used in conjunction with the handset provided by us.
  2. BizPhone services is available to credit approved business customers only.
  3. Monthly access fees are charged for each BizPhone handset.
  4. Handsets are delivered at a cost of $15 for Australia wide delivery per handset.
  5. Once off setup & installation fee is charged for each BizPhone service dependent on the handset or application selected
  6. Connection of any additional BizPhone handsets are subject to additional set-up, monthly access and delivery fees in accordance to our standard pricing.
  7. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  8. BizPhone Services requires a fixed broadband Internet connection with specific minimum requirements and connection of the service is subject to availability and service qualification.
  9. The voice quality of the handsets is different for each model and also depends on the available Network capacity or bandwidth. The required minimum bandwidth for each End-to-End Call is 100kbps per call.
  10. Customers are responsible for the cost of any additional cabling work within their own premises.
  11. Additional charges apply for non standard cabling work, optional equipment, optional user software and features, configuration charges, plan modifications, no fault found charges, local number portability fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  12. When operating your BizPhone service over the NBN network, it is noted that some existing devices such as a security or medical alarm, may not be compatible in which case you should consult with your equipment provider and determine compatibility with the NBN network.
  13. Vocal bills customers each calendar month with 14 day payment terms.
  14. A late payment fee equal to the greater of either $25 or 3% of the total balance applies each month full payment is not received by the due date.
  15. MasterCard and VISA credit card payments attract a 2% surcharge.
  16. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  17. Unlimited calls which are included with the BizPhone service are subject to our Fair Go Policy which restricts usage for telemarketing, call centre activities or other unreasonable use.
  18. BizPhone plans do not support 19/1900 number calls, fax, dial up modem or other analogue data calls (e.g. EFTPOS, HICAPS), back to base alarms and other monitoring systems using phone lines, and similar features.
  19. Customers waive their rights to the Customer Service Guarantee (CSG) upon signup of the BizPhone service due to the significantly discounted service charges and included calls which are unlike traditional landline telephone services where all calls remain chargeable and the CSG would generally apply.
  20. Customers may cancel the service at any time with 30 days written notice.
  21. Prices listed include GST.
  22. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  23. Strictly limited offer.

Standard Form of Agreement

Standard Form of Agreement

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon

Critcal Informaton Summaries

BizPhone Plan

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon

Applicaton Form

BizPhone Application Form

Download a summary of providing impotant information you need to know about this plan.

Pdf_icon