ADSL 2+

There’s a plan just right for your needs!

Offering a huge range of flexible home broadband services on ADSL, we provide super-fast speeds and unsurpassed value. Delivered across first-class carrier networks, our ADSL broadband services are widely recognized for their speed and reliability, everything you would expect from a leading internet provider.

You get to choose the amount of data you need and save on monthly access feeds, and if you pick a bundled modem too, you can save on the package that best fits your needs. Make voice calls at the same time: it’s easy to install, with no need for new cabling.

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Things you should know about this plan

  1. Offer available to credit approved residential customers only
  2. Monthly access fee is charged for an ADSL2+ Internet service subject to a 24 month minimum contract term.
  3. Once off setup & installation fee of $60
  4. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  5. ADSL2+ services are only available in selected enabled ‘on-net’ exchange areas and connection of the service is subject to availability and service qualification.
  6. In the event that an ‘on-net’ ADSL service is not currently available, you may agree to have the ADSL service delivered via the Telstra extended ‘off-net’ network in which case an additional $10 monthly fee will apply subject to additional internet speed restraints and service qualification.
  7. Customers are required to use an ADSL2 router in order to connect to the internet which is not included and can be purchased separately.
  8. An additional $10 monthly fee and internet speed restraints will apply where a service can only be delivered using the Telstra extended network.
  9. Up to 90 day connection timeframe subject to availability and other checks.
  10. Included data component is the amount of eligible data to be made before the included data component amount is exceeded and excess data charges are incurred (with the exception of any unlimited included data plan).
  11. Excess data charged per GB or part thereof. 1GB (Gigabyte) = 1000 MB (Megabyte) in accordance to the current price list for services utilised. Unused usage quota forfeited each month.
  12. Unlimited included data is subject to our Fair Go Policy.
  13. We do not provide any technical support on any equipment not supplied by us as customers are responsible for installing and configuring their own equipment.
  14. If an installation appointment is necessary, you or an authorised person over the age of 18 years old is required to be at the premises.
  15. ADSL speeds may vary due to factors including type and source of content being downloaded, hardware and software configuration, number of simultaneous connections and third party network devices.
  16. We invoice customers each calendar month with 14 day payment terms.
  17. A late payment fee of $10 applies each month full payment is not received by the due date.
  18. MasterCard and VISA credit card payments attract a 2% surcharge.
  19. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  20. Additional charges apply for non standard cabling work, networking, speed modifications, incorrect call out fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  21. Relocation of the ADSL Internet service is subject to availability at the new address and will incur a Relocation Fee of $165.
  22. Customers may cancel the service at any time with 30 days written notice subject to an Early Termination Fee of $200.
  23. Prices listed include GST.
  24. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  25. Strictly limited offer.
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Things you should know about this plan

  1. Offer available to credit approved residential customers only.
  2. Monthly access fee is charged for an ADSL2+ Internet service.
  3. Once off setup & installation fee of $150
  4. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  5. ADSL2+ services are only available in selected enabled ‘on-net’ exchange areas and connection of the service is subject to availability and service qualification.
  6. In the event that an ‘on-net’ ADSL service is not currently available, you may agree to have the ADSL service delivered via the Telstra extended ‘off-net’ network in which case an additional $10 monthly fee will apply subject to additional internet speed restraints and service qualification.
  7. Customers are required to use an ADSL2 router in order to connect to the internet which is not included and can be purchased separately.
  8. Up to 90 day connection timeframe subject to availability and other checks.
  9. Included data component is the amount of eligible data to be made before the included data component amount is exceeded and excess data charges are incurred (with the exception of any unlimited included data plan).
  10. Excess data charged per GB or part thereof 1GB (Gigabyte) = 1000 MB (Megabyte) in accordance to the current price list for services utilised. Unused usage quota forfeited each month.
  11. Unlimited included data is subject to our Fair Go Policy.
  12. We do not provide any technical support on any equipment not supplied by us as customers are responsible for installing and configuring their own equipment.
  13. If an installation appointment is necessary, you or an authorised person over the age of 18 years old is required to be at the premises.
  14. ADSL speeds may vary due to factors including type and source of content being downloaded, hardware and software configuration, number of simultaneous connections and third party network devices.
  15. We invoice customers each calendar month with 14 day payment terms.
  16. A late payment fee of $10 applies each month full payment is not received by the due date.
  17. MasterCard and VISA credit card payments attract a 2% surcharge.
  18. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  19. Additional charges apply for non standard cabling work, networking, speed modifications, incorrect call out fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  20. Relocation of the ADSL Internet service is subject to availability at the new address and will incur a Relocation Fee of $165.
  21. Customers may cancel the service at any time with 30 days written notice.
  22. Prices listed include GST.
  23. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  24. Strictly limited offer.

Standard Form of Agreement

Standard Form of Agreement

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Critical Information Summaries

ADSL 50GB Plan

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ADSL 100GB Plan

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ADSL 250GB Plan

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ADSL Unlimited Plan

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Application Form

ADSL2+ Internet Application Form

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