4G Wireless

There’s a plan just right for your needs!

You need a wireless broadband solution that provides fast and reliable access to the Internet. We’ve got you covered: each of our many plans is contract-free, and you can always bundle and get an additional USB modem.

With your 4G mobile broadband service, you’ll always be connected: delivered across the Optus 4G network, this is the ultimate service for reliability, features, and functionality. You can even access the Internet from your laptop and tablet in more places with a little help from our 4G network, which hits an average speed of 13.5 MBps.

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    Things you should know about this plan

    1. Offer available to credit approved customers only.
    2. Monthly access fee is charged for a 4G broadband internet service.
    3. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one-month charge in advance.
    4. Coverage availability limited to 4G and 3G serviceable areas on the Optus Network.
    5. Data speeds and transfer rates will vary due to a wide range of factors including but not limited to topography, building materials, distance from the nearest connected relay tower/station and transmission technology utilised.
    6. In order to connect to the internet customers will require an activated SIM card and compatible 4G or USB router.
    7. The SIM card will only be sent to customers once the application has been approved and delivery may take up to 5 business days depending on location.
    8. Customers may purchase a USB router at an additional price including delivery or use their own existing device.
    9. We do not provide any technical support on any equipment not supplied by us as customers are responsible for installing and configuring their own equipment.
    10. Included data component is the amount of eligible data to be made before the included data component amount is exceeded and excess data charges are incurred.
    11. Calculated Usage includes both uploads and downloads for the month.
    12. Excess data charged per MB or part thereof 1MB (Megabyte) = 1000 Kb (Kilobyte) in accordance to the current price list for services utilised.
    13. Any part of your monthly Included Data Allowance that is not used will be forfeited.
    14. Both the 50GB and 70GB 4G Wireless Plans are subject to an excess data cap of 130GB in total. This means the maximum excess data that can be used and charged is 80GB and 60GB respectively.
    15. This 4G broadband internet service is not considered as a mobile service and therefore is not subject to the provisions of the Telecommunications Consumer Protection (TCP) Code C628:2012 that require notifications for 50%, 85% and 100% of usage.
    16. Customers waive their rights to the Customer Service Guarantee (CSG) upon signup of a 4G broadband internet service due to the significantly discounted service charges and included data which are unlike traditional ADSL broadband services where the CSG may generally apply.
    17. Plan changes or service modifications are subject to a once off fee of $50.
    18. We bill our customers each calendar month with 14 day payment terms.
    19. A late payment fee of up to $25 or 3% of the total overdue balance applies each month full payment is not received by the due date.
    20. MasterCard and VISA credit card payments attract a 2% surcharge.
    21. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
    22. Customers may cancel the service at any time with 30 days written notice.
    23. Requested service cancelations can only take effect from the end of the calendar month.
    24. Prices listed include GST.
    25. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
    26. Strictly limited offer and other conditions apply.

    Standard Form of Agreement

    Standard Form of Agreement

    Click on the PDF icon to download and view a copy of our standard terms and conditions.

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    Critical Information Summaries

    5GB 4G Wireless Plan

    Download a summary of providing important information you need to know about this plan.

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    8GB 4G Wireless Plan

    Download a summary of providing important information you need to know about this plan.

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    15GB 4G Wireless Plan

    Download a summary of providing important information you need to know about this plan.

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    50GB 4G Wireless Plan

    Download a summary of providing important information you need to know about this plan.

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    70GB 4G Wireless Plan

    Download a summary of providing important information you need to know about this plan.

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    Application Form

    4G Wireless Application Form

    Click on the PDF icon to download a copy of the application form for this service.

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