Basic Phone

There’s a plan just right for your needs!

Offering the most competitive call rates on traditional copper telephone services (PSTN) via first-class carrier networks, we are known for our reliability, wealth of features, and top-of-the-line functionality, all of which you would expect from a leading telephone company.

You can save money on your monthly line rental and call costs too with our wide selection of everyday basic phone plans. As basic phone services continue to be overtaken by the NBN, we will still be there to offer you the options that you want and need.

Phone_Basic-Phone_Image_Max-height-414-pxls
We-will-beat-it-by-5pc_Web-Image
Price-Chart_Phone_Basic-Phone_No-Minimum-Term

Things you should know about this plan

  1. Offer available to credit approved residential customers only.
  2. Customers selecting the ‘Savings For Seniors Plan’ must be over 55 years of age holding a valid Pension Card.
  3. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  4. We will charge you for calls and services in accordance to the current price list for services utilised.
  5. We bill our customers each calendar month with 14 day payment terms.
  6. A late payment fee equal to the greater of either $25 or 3% of the total balance applies each month full payment is not received by the due date.
  7. MasterCard and VISA credit card payments attract a 2% surcharge.
  8. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  9. Additional charges apply for special and premium rate calls, operated assisted calls or third party charges. Additional charges apply for new service connections if applicable.
  10. Customers may cancel the service at any time with 30 days written notice.
  11. Calls charged per 60 seconds or part thereof unless stated otherwise.
  12. Prices listed include GST.
  13. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  14. Strictly limited offer and other conditions apply.

Standard Form of Agreement

Standard Form of Agreement

Click on the PDF icon to download and view a copy of our standard terms and conditions.

Pdf_icon

Critical Information Summaries

Savings for Seniors Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

No-Flag Fall Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

Home Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

Local Call Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

Ultimate Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

Application Form

Basic Landline Application Form

Click on the PDF icon to download a copy of the application form for this service.

Pdf_icon