VoIP Phone

There’s a plan just right for your needs!

VoIP (Voice over Internet Protocol) phone plans let you use your Internet connection for all of your phone calls, both inbound and outbound. A telephone service that operates over NBN and ADSL2+ broadband, VoIP is the choice service of tech-savvy residents who are looking for the best value and quality in a telephone and Internet service bundle.

There’s a very small learning curve with VoIP, which operates in a similar fashion to traditional telephone services. Take advantage of our steep discounts today and port over your existing number free of charge (or pick a new number).

Phone_VoIP-Phone_Image_Max-width-319-pxls

We-will-beat-it-by-5pc_Web-Image
Price-Chart_Phone_VoIP-Phone_24-Month-Term

Things you should know about this plan

  1. Offer available to credit approved residential customers only.
  2. Monthly access fee is charged for a VoIP Phone service subject to a 24 month minimum contract term.
  3. No setup or installation fees.
  4. Maximum of 2 lines available for this service.
  5. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  6. Customers are required to have a high speed broadband connection in order to connect to the internet and use this service.
  7. Customers are required to use a VoIP box in order to make and receive calls.
  8. Both a VoIP box and high speed broadband connection are not included and are available for separate purchase.
  9. We do not provide any technical support on any equipment or service not supplied by us as customers are responsible for installing and configuring their own equipment and/or service.
  10. VoIP Phone services are only available in selected coverage areas and connection of the service is subject to availability and service qualification.
  11. Unlimited standard local, national and calls to mobile are subject to our Fair Go Policy
  12. Additional bolt-on plans available at extra cost providing choice of unlimited calls to mobile which are all subject to our Fair Go Policy.
  13. Additional charges apply for non-standard cabling work, networking, speed modifications, incorrect call out fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  14. We bill our customers each calendar month with 14 day payment terms.
  15. A late payment fee equal to the greater of either $25 or 3% of the total balance applies each month full payment is not received by the due date
  16. MasterCard and VISA credit card payments attract a 2% surcharge.
  17. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  18. Customers may cancel the service at any time with 30 days written notice subject to an Early Termination Fee of $200.
  19. Prices listed include GST.
  20. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  21. Strictly limited offer.
Price-Chart_Phone_VoIP-Phone_No-Minimum-Term

Things you should know about this plan

  1. Offer available to credit approved residential customers only.
  2. Monthly access fee is charged for a VoIP Phone service
  3. Once off setup & installation fee of $60.
  4. Maximum of 2 lines available for this service.
  5. The monthly access fee is charged from the date of acceptance of the offer and subject to a pro-rated calculation plus one month charge in advance.
  6. Customers are required to have a high speed broadband connection in order to connect to the internet and use this service.
  7. Customers are required to use a VoIP box in order to make and receive calls.
  8. Both a VoIP box and high speed broadband connection are not included and are available for separate purchase.
  9. We do not provide any technical support on any equipment or service not supplied by us as customers are responsible for installing and configuring their own equipment and/or service.
  10. VoIP Phone services are only available in selected coverage areas and connection of the service is subject to availability and service qualification.
  11. Unlimited standard local, national and calls to mobile are subject to our Fair Go Policy
  12. Additional bolt-on plans available at extra cost providing choice of unlimited calls to mobile which are all subject to our Fair Go Policy.
  13. Additional charges apply for non-standard cabling work, networking, speed modifications, incorrect call out fees, relocation, order withdrawal fees, auxiliary equipment and/or other third party charges.
  14. We bill our customers each calendar month with 14 day payment terms.
  15. A late payment fee equal to the greater of either $25 or 3% of the total balance applies each month full payment is not received by the due date.
  16. MasterCard and VISA credit card payments attract a 2% surcharge.
  17. A monthly bill printing and postage fee of $5 applies. No additional charge for bills produced and sent as an email or accessed online.
  18. Customers may cancel the service at any time with 30 days written notice.
  19. Prices listed include GST.
  20. Service provided in accordance with the above terms and our Standard Form of Agreement for the Supply of Services (SFOA) available on our website.
  21. Strictly limited offer.

Standard Form of Agreement

Standard Form of Agreement

Click on the PDF icon to download and view a copy of our standard terms and conditions.

Pdf_icon

Critical Information Summaries

VoIP Super Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

VoIP National Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

VoIP Ultimate Saver Plan

Download a summary of providing important information you need to know about this plan.

Pdf_icon

Application Form

VoIP Phone Application Form

Click on the PDF icon to download a copy of the application form for this service.

Pdf_icon